COVID-19 Advice for CQC Registration


Providers who are yet to interview with the CQC, or those who are waiting for the CQC's decision, but who received requests for additional information, should familiarize themselves with and adopt (if wanted or necessary), the following guidance:

The provider and/or the registered manager should be confident and knowledgeable about the ongoing government, NHS, and CQC advice (available on their respective websites). They should highlight the following measures they are willing to undertake (add or remove based on their situation/capabilities):

Well-trained and well-equipped staff

Staff will be offered training and support to contribute to the care and control of the virus.

A Hands-on management team that will be actively working in the field, as well as coordinating care. 

Increased use of community assets, such as voluntary groups, to cover the gaps left by care providers.

Greater flexibility in the support offered, to cater to the current climate.

Increased use of electronic data sharing for quick responses, should service users be suspected of having the coronavirus.

If the individual receiving care and support has symptoms of COVID-19, then the risk of transmission is minimised through safe working procedures.

If a member of staff is worried that they have COVID-19, they should follow the NHS advice and guidance.

If they are advised to self-isolate at home, they should follow the stay-at-home guidance.

If advised to self-isolate at home, they should not visit and care for individuals until safe to do so.

Increased use of PPE and hand sanitisers to support the management of symptomatic patients.

Staff will be provided additional uniforms for hygiene purposes or asked to wear their own clothes, which will only be used for work during the pandemic.

At Care Agency Media, we help you set up care agency that can provide senior home care services to your clients. We make it easy for you to get started by providing in-home care services. CQC Domiciliary Care Registration is required of social workers and other health and social care professionals working in home-care settings. If your business requires CQC registration, then we can help you. Visit our website now.


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